Ponds Forge Access Statement
Customers who are visually impaired
All lifts are fitted with ‘Audio Advice’ providing guidance on floor levels when you are in the lift.
Guide dogs are welcome and can be catered for – please ask at Reception.
Customers who are deaf or hard of hearing
Induction loops can be found at reception and in key areas – please ask at Reception.
Hearing assistance dogs are welcome and can be catered for – please ask at Reception.
Visitors with limited mobility and wheelchair users
Ponds Forge International Sports Centre covers four levels all of which are accessible by lift.
There is an Oxford Dipper hoist in operation to assist pool users in the leisure pool and in the competition pool – please ask at Reception.
Wheelchairs are available on request.
Carers
Essential Carers may be admitted free of charge with a ‘plus one’ Slice Card – please ask at Reception.
Toilets
There are several accessible toilets with emergency call alarms around the centre, Some of these require a RADAR key – these can be requested at Reception. To obtain your own key please visit www.radar.org.uk.
Changing Facilities
A radar key system is in operation with emergency call alarms in accessible changing rooms in the following areas;-
Leisure Pool x 2
Competition Pool x 2 on poolside
Competition pool male change x 1 – female change x 2
Sports Hall x 2
Fitness Unlimited members change x 2
Fitness Unlimited Gym x 2
Changing Places Facility
Near the pools we have a changing room which fulfils the requirements of the Changing Places campaign – www.changing-places.org. The toilet has space either side for a carer, an adult sized height adjustable bench and a hoist
Parking
Accessible parking spaces are available on the top level of the car park and are free of charge to permit holders. Please ensure you display your blue badge.
Event Attendance
Spectators – the competition and diving pool balconies have a viewing platform with accessible toilets close by which require a RADAR key.
Any of the Ponds Forge team will be happy to assist with all requests wherever possible, please contact Reception or the Duty Manager.
If you need to discuss your requirements further please contact 0114 2233400 Monday to Friday 7am – 10 pm Saturday and Sunday 8 am – 8pm.
